Last year you forgot to send your customers a greeting card. Do not panic! This year, you are going to fix that. Because communication is essential when working on the internet, we offer you a five-step plan. Follow the leader.
It is essential to define the main objectives of your communication. Your strategy results in the various actions to be carried out.
What are these goals? Promoting a product, building customer loyalty, promoting your business, or expanding your company by recruiting new employees …
Taking the time to establish a strategy means knowing beforehand which direction to take and, above all, not wasting time or money.
What is communication? The transmission of a message from one sender (you and your company) to more receivers (your customers, prospects, partners, or specifiers).
So, for your message to be compelling, you need to define the different targets and prioritize them. You must, therefore, identify your recipients and then adapt the directive according to their expectations.
Analyzing the possibilities of your business in terms of budgetary means is very important. To do so, you need to establish quotes for printing traditional greeting cards or sending virtual corporate greeting cards.
In the form of a schedule, list the actions to be carried out, their frequency, the timing and duration of each movement, the resource persons to be mobilized within your company as well as outside (communication agency, freelance service provider, printer, etc.) and the budget associated with each action. This will give you an overview of the different tools.
Lastly, do not forget to evaluate the effectiveness of your communication and its results and be attentive to the various returns you could obtain. This same feedback will allow you to adjust your strategy and messages during your subsequent communication campaigns.
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